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Frequently Asked Questions About Insurance

Will my current insurance policy respond if something happens to my car while it's rented out?

While we cannot speak to the language in all automobile policies, many policies contain an exclusion if the vehicle is being rented to another for a fee. When a vehicle is being rented through DriveShare, our insurance policy provides both liability and physical damage coverage for the vehicle for the entire rental period subject to the policy terms, conditions and exclusions.

Where can I find proof of insurance ID cards?

Every rental period is covered by agreed value coverage and up to $1-million dollars in liability. If you would like to carry the proof of insurance ID cards in the car during rental periods, please click here to download and print the cards.

 

If you are unable to print the ID cards and need them mailed, please contact support@driveshare.com to inquire. 

What if I rent my car and bypass DriveShare?

Renting your vehicle outside of our platform will not afford you any coverage under our policy.

What if the unthinkable happens, and the car is damaged?

We insure every vehicle for full replacement cost of agreed upon value and up to $1 Million of liability coverage.  If you'd like more details or have additional questions about our insurance coverage, contact us at support@driveshare.com.

How does the roadside assistance work?

DriveShare provides the most comprehensive roadside assistance on all vehicles while being rented. This roadside assistance is included with every rental at no cost to the Owner or Renter.  

 

Roadside assistance is made available during any DriveShare rental period courtesy of Hagerty Drivers Club™, a licensed motor club, and includes:

  • Guaranteed flatbed towing with soft straps
  • Dispatch operators who understand and care about special cars
  • 24 hours a day, 7 days a week coverage
  • Dispatch for lockouts, battery jumps, tire changes and emergency fuel delivery

Who sets the insured value?

The vehicle’s insured value is set by the Owner and agreed to by DriveShare prior to listing on the platform. Values are verified using Hagerty’s Valuation Tools and top industry vehicle valuation tools. In the event of a total loss, you will receive up to the value listed in your profile page on the DriveShare platform.

How does insurance work?

DriveShare has purchased a commercial auto policy that provides liability coverage for both bodily injury and property damage for the rental period. This coverage is subject to the terms, conditions and exclusions of the policy. Under this policy, the Owners are afforded comprehensive and collision coverage up to the value listed on the website subject to the terms, conditions and exclusions of the policy.

For more information on car-sharing insurance from DriveShare by Hagerty®, visit our support pages.

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To find out more information in regards to our launch or for additional information on the rental and listing process, please contact us at help@driveshare.com