How do I become an approved DriveShare™ driver?
Only DriveShare-vetted and -approved drivers are allowed to drive listed cars. To become an approved driver, you will be guided through a one-time verification process upon submitting your first booking request. We check your driving history to ensure it meets our eligibility requirements and, if it does, you can drive during any DriveShare reservation (not just those that you set up as the renter). All drivers must be at least 25 years or older to drive any vehicles listed on DriveShare.com.
Note that it may take up to 72 hours to become an approved driver. We strongly suggest that any drivers added to your trip create an account and submit their verification information 72 hours before any planned rental. We cannot guarantee that the process will be completed in less time.
If your passengers are approved DriveShare drivers, they can get behind the wheel. If not, they will have to keep on co-piloting. You, as the approved driver, will be responsible for vehicle pick-up and drop-off.
You must confirm that DriveShare has approved your passengers as additional drivers before letting them operate the car(s). Should a non-approved driver be allowed to drive the vehicle, the renter will be fully liable for any damage and fines that may occur.
What kind of car can I rent?
You’ll find a large selection of fun-to-drive cars available on DriveShare. You can choose by make and model, year, transmission and many other filters. You have the choice of price range as well.
Keep in mind, some vehicles are equipped with a manual transmission (a “stick”). If you are not proficient with a manual, please do not attempt to book this type of car. If you are unable to drive a stick, the owner can cancel the booking at any time and no refunds will be issued in this case.
What methods of payment do you accept?
DriveShare accepts all major credit cards, including Visa, Mastercard, Discovery and American Express. Pre-paid credit cards are not accepted.
Is there a security deposit?
DriveShare requires a security deposit (minimum $500) before you can drive any car. If your payment type is a debit card, this amount will be deducted from your account; if it is a credit card, the amount will be pre-authorized. In either case, you will be charged when you initially rent the car. However, if the trip is scheduled to begin more than a week from the time you’ve paid for the rental, the security deposit will be charged one week prior to day one of the trip. If the security deposit is declined, your trip will be automatically cancelled.
This deposit will be refunded 72 hours after you return the car in the condition in which you received it. Depending on your bank or payment method, it may take up to seven business days after we release the deposit for the funds to be available in your account. Credit cards will usually be refunded more quickly, as there will be a release of authorization.
How does pick-up and drop-off work?
Each owner will arrange pick-up and drop-off locations with the renter. Many owners are willing to drive an agreed-upon number of miles to meet with the renter. Please sort out any questions or special requests with the owner prior to booking.
Note: Some owners may charge a delivery fee of the vehicle outside of their driving range.
What if there is an issue with the car?
Should there be a mechanical issue with the vehicle, DriveShare provides the industry's most comprehensive roadside service on all vehicles during the rental period. This roadside assistance is included with every rental at no cost to the owner or renter. This service is provided through Hagerty and includes:
- Guaranteed flatbed towing with soft straps
- Dispatch operators who understand and care about special cars
- 24-hours-a-day, 7-days-a-week coverage
- Dispatch for lockouts, battery jumps, tire changes and emergency fuel delivery
- Depending on the circumstances, a refund of the rental costs may be offered to the renter
If you are having a problem with a DriveShare car you rented, we recommend you contact the car’s owner first. He or she may be able to resolve the issue and get you back on the road more quickly. If you need roadside assistance, please call 1-877-922-1702 (prompt #3).
Can I rent a car for an upcoming event?
Absolutely! Many of the vehicles listed on our site are also available for events and special occasions, such as weddings or photo shoots. Pay attention to the rental types offered – there are three that owners can choose from.
Driving Rentals – Allows you as the renter to drive the car yourself.
Event Rentals – The car will be delivered to you and not allowed to be driven. This type of rental is perfect for static display, such as for a photo shoot or use as an event prop.
Chauffeured Rentals – The owner or someone they hire will drive the car and chauffeur you in it. This is a great choice for weddings, proms or other special date nights when you want the royal treatment.
If you have questions about what you can use a particular car for, please contact the owner prior to booking. There may be flexibility in usage types and rental durations.
What if I get a ticket while renting a car?
Should you get a ticket, you are responsible for paying any fees received during the reservation, as well as any parking ticket(s) issued during the trip then received up to 24 hours after the end of the rental. Please note that DriveShare is not responsible for late fees added on to unpaid toll notices or parking tickets.
How do I reach roadside assistance?
Roadside assistance is made available during any DriveShare rental period courtesy of Hagerty Drivers Club™, a licensed motor club. Roadside services are provided by/through Cross Country Motor Club. Call them at 877-922-1702, prompt number 3.
Can I purchase a gift card?
Yes, we do offer gift cards in any dollar amount! To purchase a gift card, please visit this link and follow the prompts.
Gift cards are sold and delivered by DriveShare by Hagerty™. Gift cards and gift codes are not refundable or redeemable for cash or credit, unless required by law. Gift cards and gift codes may be used to make purchases only up to the available balance. The available balance of the Gift Card is reduced by the amount of each purchase of goods or services and by other deductions, if any, that may be required by law.
If you want to use the Gift Card to make a purchase that exceeds the available balance on the Gift Card, you must combine the use of the Gift Card with additional payment from another funding source. You agree that we are not responsible if you do not have enough funds on your Gift Card to facilitate a transaction.